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Send files using Dropbox

You can send large files or folders by using a file sharing service such as Dropbox, OneDrive, Google Drive, Box or similar to upload the file and share a link with us. This lets you share files or folders that are too large to send by email.

Use OneDrive if you have a Microsoft account

The instructions to share a file using OneDrive are available on Microsoft's website here

The following instructions are for Dropbox, but feel free to use another service if you wish.

What is Dropbox?

Dropbox is a service that allows you to backup and share files. You can use Dropbox to automatically backup your certificates online! They give a certain amount of storage for free and are very useful for taking backups and sharing files that are too large to be emailed.

Setting up a Dropbox account

Firstly, if you don't already have a Dropbox account then you can sign up for a free from the next link:

Set up Dropbox

Install the Dropbox software

You can then download and install the Dropbox software from their website here:

https://www.dropbox.com/install

Let Dropbox upload the file

Copy the file you want to share into your Dropbox folder. Dropbox will then start uploading the file to your Dropbox account.

Create a link to the file as follows:

Don't share with our email address

DO NOT SHARE FILES USING OUR EMAIL ADDRESS. These cannot be accessed by our help desk system.

  • Find the file in your Dropbox folder.
  • Right-click over the file and select "Copy Dropbox link".
  • The link will be copied to your clipboard.
  • Paste the link into an email to be sent back to Shine Forms Support.
  • Check that the link looks something like this: https://www.dropbox.com/sh/d65hdx9sf4zejhm/AAD91I3ByfK8hBczoRa?dl=0
  • Send the email back to Shine Forms Support.

We can then access the file using the link you send in the email.