Send your data folder
Follow the instructions below to package and share your Pirform data with Pirform Support
Package your data folder
Download and run the installer for the Pirform Support Tool from the following link:
Make sure Pirform is not running and then click button at the top left marked Package Database:
This will have created a folder on your desktop called Pirform_Support and placed a file in that folder whose name of the file starts with Pirform-Data-Folder.
That file will be too large to send by email. You need to use a file sharing service such as Dropbox, OneDrive, Google Drive or similar to share that file with us. There are instructions in the following link to set up Dropbox and use it to share a file.